Last Updated: September 1, 2026

At Trendoy (“Trendoy,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide to us. This privacy policy explains how we collect, use, disclose, retain, and protect your information when you visit or use our website, Trendoy, purchase our products, subscribe to our communications, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this privacy policy. If you do not agree with this privacy policy, please do not use our website or services.

1. Information We Collect

We may collect different categories of information depending on how you interact with Trendoy.

1.1 Information You Provide Directly

When you place an order, create an account, contact us, subscribe to our newsletter, or otherwise interact with our website, you may provide information such as:

• Full name
• Billing and shipping address
• Email address
• Telephone number
• Account login information
• Order and purchase history
• Product preferences
• Information you provide when contacting customer service
• Reviews, feedback, photographs, or other content you voluntarily submit
• Information provided when participating in promotions, surveys, or other activities

You are responsible for ensuring that the information you provide to us is accurate and up to date.

1.2 Payment Information

When you make a purchase, payment information may be collected and processed by our third-party payment providers.

Depending on the payment method you select, payment providers may process information such as:

• Payment card information
• Billing information
• Transaction details
• Payment verification information

Trendoy does not necessarily receive or store your complete payment card number or security code. Payment information may be processed directly by the applicable payment service provider in accordance with its own privacy policy and security practices.

1.3 Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• General geographic location
• Referring website or URL
• Pages viewed
• Products viewed
• Search terms
• Date and time of website visits
• Website interactions and navigation behavior
• Information about how you use our website

We use this information to operate, maintain, secure, and improve our website and services.

2. Cookies and Similar Technologies

Trendoy may use cookies, pixels, tags, web beacons, and similar technologies to provide and improve our website and services.

Cookies may be used to:

• Keep products in your shopping cart
• Remember your preferences
• Maintain your session
• Understand how visitors use our website
• Measure website performance
• Improve website functionality
• Provide personalized content or advertising
• Analyze marketing campaigns
• Detect and prevent fraud or security issues

Some cookies are necessary for the website to function properly, while others are used for analytics, personalization, or advertising purposes.

Depending on your location, you may be able to manage or withdraw your cookie preferences through our cookie consent mechanism or your browser settings.

Please note that disabling certain cookies may affect the functionality or availability of some features of our website.

3. How We Use Your Information

We may use personal information for the following purposes:

To Process and Fulfill Orders

We use your information to:

• Process purchases
• Confirm orders
• Process payments
• Arrange shipping and delivery
• Provide order updates
• Handle returns, refunds, and exchanges
• Provide customer support

To Provide and Improve Our Services

We may use information to:

• Operate and maintain our website
• Improve our products and services
• Personalize your shopping experience
• Understand customer preferences
• Develop new products and features
• Troubleshoot technical issues

To Communicate With You

We may use your information to:

• Respond to inquiries
• Provide customer service
• Send transactional emails
• Send order and shipping notifications
• Communicate about returns, refunds, or other service-related matters

Marketing and Promotional Communications

Where permitted by applicable law and, where required, with your consent, we may send marketing communications about:

• New products
• Special offers
• Seasonal promotions
• Discounts
• Product recommendations
• Trendoy news and updates

You can unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link included in our marketing emails or by contacting us.

Please note that even if you opt out of marketing communications, we may still send non-promotional communications necessary to complete or manage your orders or provide services you have requested.

Security and Fraud Prevention

We may use information to:

• Detect and prevent fraudulent transactions
• Protect our website and customers
• Investigate suspicious activity
• Enforce our terms and policies
• Comply with legal and regulatory requirements

4. How We Share Your Information

We do not sell your personal information for money.

We may disclose personal information to trusted third parties when reasonably necessary to provide our services, operate our business, or comply with legal obligations.

These parties may include:

Service Providers

We may share information with companies that provide services on our behalf, such as:

• Payment processing
• Website hosting
• E-commerce infrastructure
• Order fulfillment
• Shipping and delivery
• Customer service
• Email marketing
• Analytics
• Advertising and marketing
• Fraud prevention
• Information technology and security

These service providers are generally permitted to use personal information only as necessary to provide services to us or as otherwise permitted by applicable law.

Business Transfers

If Trendoy is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Legal Requirements

We may disclose information when we believe disclosure is necessary to:

• Comply with applicable laws or legal processes
• Respond to lawful requests from government authorities
• Protect our rights, property, or safety
• Protect customers or other individuals
• Detect, investigate, or prevent fraud or other unlawful activity

5. Third-Party Services and Links

Our website may use or integrate with third-party services and may contain links to third-party websites.

These third parties may have their own privacy policies and terms of service. Trendoy is not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third parties before providing them with personal information.

6. Advertising and Analytics

We may work with third-party analytics and advertising providers to understand website traffic, measure advertising performance, and deliver relevant advertisements.

These providers may collect information about your activities on our website and other websites or services using cookies, pixels, or similar technologies.

Depending on your location and applicable law, you may have rights to opt out of certain forms of targeted or interest-based advertising.

Where required by law, we will obtain appropriate consent before using certain advertising or tracking technologies.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this privacy policy, including:

• Processing and fulfilling orders
• Providing customer support
• Maintaining business and transaction records
• Resolving disputes
• Preventing fraud
• Complying with legal, tax, accounting, and regulatory obligations
• Enforcing our agreements

The specific retention period depends on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

9. International Data Transfers

Depending on where you live and where our service providers operate, your personal information may be transferred to, stored in, or processed in countries other than your country of residence.

These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we will take appropriate measures to provide adequate protection for personal information transferred internationally.

10. Your Privacy Rights

Depending on your country, state, or jurisdiction, you may have certain rights regarding your personal information.

These rights may include, where applicable:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of personal information
• The right to request restriction of certain processing
• The right to object to certain processing
• The right to withdraw consent where processing is based on consent
• The right to receive certain personal information in a portable format
• The right to opt out of certain targeted advertising or data sharing
• The right to opt out of marketing communications
• The right to lodge a complaint with an applicable data protection authority

These rights are subject to applicable legal limitations and exceptions.

To exercise your rights, please contact us using the contact information provided in Section 15 of this privacy policy.

We may need to verify your identity before processing certain requests in order to protect your personal information from unauthorized access.

11. Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

Where a higher minimum age applies under local law, we will comply with the applicable requirement.

12. Your Choices

You may have several choices regarding how your information is used.

Marketing Emails

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.

Cookies

You may control certain cookies through your browser settings or, where available, our cookie preference tool.

Account Information

If you have a Trendoy account, you may be able to review or update certain information through your account.

You may also contact us if you need assistance updating or correcting your information.

13. Do Not Track Signals

Some web browsers offer a “Do Not Track” feature.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless required by applicable law.

Where applicable law requires us to recognize legally recognized opt-out preference signals, we will process those signals in accordance with applicable requirements.

14. Changes to This privacy policy

We may update this privacy policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this privacy policy.

If we make material changes, we may provide additional notice where required by applicable law.

We encourage you to review this privacy policy periodically to stay informed about how we handle personal information.

15. Contact Us

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us:
Email:[email protected]

We will review and respond to privacy-related requests within the period required by applicable law.

16. Acceptance of This privacy policy

By using the Trendoy website, you acknowledge that you have read and understood this privacy policy.

If you do not agree with the practices described in this privacy policy, please discontinue use of our website.